Our return policy is that you can always return your goods in case of malfunction. In case you have any questions or want to return your product you can contact our customer service!
[row] [col span=”1/4″] Did your solar power bank stop working?[/col] [col span=”3/4″] If your powerbank breaks within a year after purchase because of a manufacturing error (we verify this with our supplier), then you will always get back your purchase amount.
[/col] [/row] [row] [col span=”1/4″] Not happy?
[/col] [col span=”3/4″] You have a 14 days ‘viewing period’ where you are allowed to review the power bank without actively using it. If you are not happy with the product you can send it back in the original package and we will refund your money. If you realize you want to return your product after 14 days, we will discuss a proper solution together.
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Want to return a product? Always contact customer service first. Our return-address is:
SunChargers.eu
Postbus 69
2650 AB Berkel en Rodenrijs
Be aware: Only returns that have been registered at the customer service will be processed.